Frequently Asked Questions
General Questions
 How does this
work? Where does this information come from?
What is the
purpose of a reverse phone search?
Is anyone
notified when I search for them?
How do I get
my own information deleted from these databases?
How do I
register to become a member?
Ordering Process Questions
Are there
recurring billing charges for membership, or is this a one-time
fee?
How do I know
my purchase is secure?
What happens
if I don't find what I'm looking for?
What is your
return policy?
What payment
methods are accepted?
Can I mail in
my payment?
How will the
charge appear on my credit card statement?
Product-Related Questions
What
information is available in your databases?
How many
searches do I get to conduct?
Do your
databases cover international phone numbers?
Do your
databases cover cell phone numbers?
What are the
computer/browser requirements for accessing the members
area?
Can I access
the members area from multiple computers?
Can I print
the search results?
I'm having
login problems, what do I do?
How do I sign
into the members area?
How do I
contact your support department?
General Questions
How does this work? Where
does this information come
from?
ReversePhoneDetective.com is an advanced search
gateway that grants you access to hundreds of millions of records
about landline, mobile, and unlisted phone numbers. These records
are collected from public information and other sources.
What is the purpose of a
reverse phone search?
There are many reasons why you
might want to conduct a reverse phone search:
- Find out the source of a harassing ("prank") caller
- Research a number that appeared on your phone bill
- Locate an old friend from high school or college
- Research "missed calls" on your caller ID that you don't
recognize
- Verify an address
- And more
Note: By using our website, you agree to use the
information found only for permitted reasons. Please read our End User Agreement for more information.
Is anyone notified that
I searched for them?
No. Your searches within our
database are confidential, as outlined by our End User Agreement.
How do I get my own
information deleted from these databases?
We take your
privacy very seriously. You can "opt-out" of our website and members
area for free online here.
Our opt-out system prevents your information from
appearing to users that visit ReversePhoneDetective.com. It does
not, however, remove your records from the source databases
that we use (we have no control over these). That's why we created
our Online Privacy Protection? package.
This package will help you remove your personal
information from 44 of these databases-- and prevent certain
data-brokers from selling your records in the future. You can
purchase this package for just $4.95 on our registration
page by selecting the check box near the bottom that says
"Yes, I want to make my data private."
Click
here to read more about our commitment to privacy.
How do I register to become
a member?
To register, simply choose your preferred
payment option and then checkout using our secure order form. Click
here to get started.
Ordering Process Questions
Are there recurring billing
charges for membership, or is this a one-time fee?
Your
membership is a one-time fee only. ReversePhoneDetective.com does
not charge recurring fees for any of its products.
How do I know my purchase
is secure?
Clickbank sells our products. They are a
trusted online retailer specializing in digitally delivered
products. Your information is protected by a 128-bit SSL connection.
You will see a  "lock" icon in the
bottom of your browser on the checkout page, which indicates secure
encryption.
Read more
about our "Safe Shopping Guarantee".
What happens if I don't
find what I'm looking for?
Your satisfaction is our #1
priority. If you don't find what you're looking for our expert staff
will be happy to assist you (at no extra charge) in order to locate
the record in question.
What is your return
policy?
If your search turns up no results-- and our
professional staff is unable to help you locate the records-- you
may contact our support department for a return request. If our
staff finds the product was "defective" for your specific needs, a
refund will be issued. For more details, view our Guarantee
Policy.
What payment methods are
accepted?
We accept Visa, MasterCard, American Express,
Discover, Eurocard, Bravo, Diners Club, Carte Blanche, and JCB. We
also accept PayPal.
Can I mail in my
payment?
We do not accept mail orders.
How will the charge appear
on my credit card statement?
The charge on your credit
card or bank statement will appear as "CLKBANK".
Product-Related Questions
What information is
available in your databases?
Full Phone Reports include
up-to-date information for (when available):
- Phone owner name and current address
- Line type - landline or mobile
- Household members
- Phone company and carrier
- Possible neighbors and relatives
- Issuing location with map
- Other phone numbers belonging to owner
- Previous addresses / residences
The ReversePhoneDetective.com members area gives you additional
access to millions of public records, including:
- Unlimited reverse phone lookups (for landline and listed
numbers)
- Unlimited people search (for over 217 million U.S.
households)
- Privacy protection tools
- Advanced people search tools (households, addresses,
neighbors, and relatives)
- Background reports (full background checks sold separately)
- And more!
At just $39.95 for an entire year of access,
ReversePhoneDetective.com is an affordable and comprehensive
solution for your phone search and people finder needs. Click here
to join today!
How many searches do I get
to conduct?
Membership at ReversePhoneDetective.com
includes unlimited reverse phone lookups for landlines and listed
numbers. Full Phone Reports are limited to one per customer.
Customers can purchase additional premium cell phone owner searches
(Tracer Reports?) within the members area.
Do your databases cover
international phone numbers?
No. Our product is for U.S.
customers and information only.
Do your databases cover
cell phone numbers?
Yes. Information about a mobile
number's issuing location, carrier, and other details is available
for almost all U.S. numbers. The availability of ownership details
depends on whether the phone number is available in our data
sources.
What are the
computer/browser requirements for accessing the members
area?
Our members area is compatible with all major
browsers and computer types. An Internet connection is required to
conduct searches. Pages load quickly, so even a dial-up (modem)
connection is fine.
Can I access the members
area from multiple computers?
Yes. You may sign into the
members area from any computer with your username and password.
Can I print the search
results?
Yes. You may copy, paste, and print whatever
information you find in our databases.
I'm having login problems,
what do I do?
To retrieve a lost password, follow the
instructions on our Login
page.
How do I sign into the
members area?
To sign into the members area, simply go
to the Login
section and enter your username and password. If you're having
difficulty logging in, consult our Customer
Service center.
How do I contact your
support department?
To reach our friendly support staff,
simply use the contact us form link at the bottom of our Customer
Service page.
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